| Benefit/vendor | Carrier | Contact information |
|---|---|---|
| Medical | First Stop Health | www.firststophealth.com |
| Well-being | First Stop Health | (888) 691-7867 | www.firststophealth.com |
| Medical plan | Surest | (866) 683-6440 | benefits.surest.com Network: UHC Choice Plus |
| Telemedicine - Surest | Doctor on Demand | (800) 997-6196 | www.doctorondemand.com Download and register on the app for access |
| Medical plan | UMR/UHC Choice Plus | (800) 826-9781 | www.UMR.com Network - Residents of New York: Magnacare Network - All Other States: UHC Choice Plus |
| Telemedicine - UMR | Teladoc | (800) TELADOC (835-2362) | www.teladoc.com |
| Medical plan | Kaiser Permanente | (800) 464-4000 | www.kp.org |
| Telemedicine - Kaiser | My Doctor Online app | Search your device’s app store to download |
| Prescription drugs | OptumRX | (800)-356-3477 | www.optumrx.com |
| Dental plan | Delta Dental | (800) 422-4234 | www.deltadentalins.com/enrollees |
| Vision plan | Vision Service Plan (VSP) | (800) 877-7195 | www.vsp.com | Network: VSP Signature |
| Health savings account | Optum Bank | (866) 234-8913 | www.optumbank.com |
| Flexible spending accounts | WEX | (877) 830-0388 | e43.ultipro.com/login.aspx |
| Life Insurance | Reliance Matrix | (800) 351-7500 | www.reliancematrix.com |
| Disability Insurance | Reliance Matrix | (877) 202-0055 | www.matrixabsence.com |
| Accident, critical illness & hospital indemnity | Reliance Matrix | (877) 202-0055 | www.matrixabsence.com |
| 401(k) retirement plan | Principal Financial Group | (800) 547-7754 | www.principal.com |
| Employee banking and investing program | Bank of America | go.bofa.com/refresco |
| Pet insurance | PetPartners | portal.independenceamerican.com/login |
| Caregiving support | Homethrive | www.homethrive.com |
| Legal benefits | MetLife | (800) 821-640 | www.legalplans.com |
| Employee assistance program | Reliance Matrix | (855) 775-4357 | allonehealth.com/reliance-matrix ACI Specialty Benefits | company code: RSLI859 |
| Travel assistance | On Call International | In the U.S., toll free: (800) 456-3893 Worldwide, collect: (603) 328-1966 |
| Employee Discount Program | Working Advantage | refresco.savings.workingadvantage.com |
For general benefits questions or assistance with your enrollment, contact the Benefit Service Center:
(877) 830-0388 Hours: Monday - Friday 8:30 a.m. - 8 p.m. EST